SDH Internal Security Pull - White

EXTERNAL AND INTERNAL COMPONENTS SOLD SEPARATELY

The comprehensive range of SDH Cylinder Pulls and Escutcheons are the perfect products for timber doors with various euro profile cylinder positions. These external and internal pulls have been designed with security in mind but ensuring there are no compromises on appearance or quality.

The internal and external parts of both the Circular Escutcheon and Cylinder Pull are sold independently. This allows you to mix and match finishes on the inside and outside of a door and also to mix between the two products if desired.

The Cylinder Pull covers the profile cylinder but provides a 20mm underhang to enable the user to easily pull the door closed or open. This is ideal where there are no other means to pull the door such as a pull handle, and discourages misuse of the door cylinder’s key or the letterbox flap.

The External Cylinder Pulls attach to the door by concealed through-fixing bolts from the internal half, and the internal components come colour matched with machine screws to fit 44mm doors.

The Circular Escutcheons can be used on doors fitted with mortice locks that require a separate lever and cylinder escutcheon. They have no underhang and are fully circular with a 52mm diameter. The external component is chamfered to combat unlawful removal.

The range is available in the following finishes: White, Black, PVD Gold, and Polished Chrome with the option of SOX Polished or Satin Stainless Steel available for properties in coastal regions.

Benefits at a glance:

• Cylinder Pull prevents misuse of key or other furniture
• Mix and match finishes and products on the same door
• Flange prevents cylinder removal
• Attractive chamfer detail on Circular Escutcheon aids security
• Through fix from inside with color-matched fixings
• Covered by the 10-year mechanical guarantee
• Standard Finishes: White, Black & PVD Gold
• SOX Finishes: Polished Stainless Steel & Satin Stainless Steel

For continued protection of the quality finish and appearance of your window and door furniture, we advise routine cleaning of all furniture purchased from SDH.

We recommend that you clean your furniture with a lemon-based mild soap solution and dry with a soft cloth once a month or every 2 weeks in coastal locations to avoid corrosion and ensure the longevity of your hardware.

It is advised that moving parts should be lightly lubricated at least twice a year. This procedure is particularly essential if products are used within a 25-mile radius of coastal areas or close proximity to building sites or large industrial areas, where more frequent cleaning may be required to prevent the accumulation of corrosive contaminants.

*Only available on selected products.

**Some products may be shipped direct from our suppliers and incur a 'Direct Delivery Charge' which you will be made aware of at checkout.

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How quickly will my order arrive?

Our aim is to dispatch all orders placed before 12 noon on the same day.* Any orders placed after that time will be dispatched on the next available working day.

We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.

While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. In addition we will inform you at checkout if delivery may take a little longer due to high demand.

*subject to stock availability

How can I track the status of my order?

You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.

What days will my order be delivered on?

Our couriers deliver between 07.00 and 18.00 Monday to Friday.

Will I need to sign for my order?

Depending on the size of your parcel and the courier we use, there may be a requirement to sign for your delivery.

Special delivery instructions

If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the ‘special instructions’ section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.

I have a query regarding my delivery?

If you have any queries regarding your delivery please ring us on 01752 651330 or email us at sales@sdhardware.co.uk.

If we cannot deliver your order within the specified time period we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide a full refund.

Collect in person

If you have selected collection for the delivery method, we will let you know when your order is ready to collect.

What do I do if my order arrives damaged?

If any item you receive from us arrives damaged, please contact us within 5 working days on 01752 651330 or by email at sales@sdhardware.co.uk. We will then advise you on the best course of action. In most cases we will ask you to return the item to us for an exchange or refund.

Unfortunately we cannot refund your postage costs when you return an item to us, unless it is faulty or damaged.

Please do not return a damaged order to us without contacting us first.

All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01752 651330 or sales@sdharware.co.uk. Please have your order number to hand when you contact us as it will allow us to find your order quickly.

If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Items bought in the sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged. We may at our sole discretion agree to take back the Returned Goods, provided that you arrange for such Returned Goods to be delivered to our premises as detailed at clause 6(a) and at your cost, and provided further that you pay for all costs and charges and fees incurred by us in re-stocking the Returned Goods.

Please Note: We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.

Our return address is:

Returns
SD Hardware
Unit 7 Forge Lane
Enterprise Park
Saltash
Cornwall
PL12 6LX

Once your item has been returned, we will inspect it and take the necessary action as soon as possible.

Faulty, Damaged & Missing Goods

If any item you receive from us arrives damaged or you are missing an item, please contact us within 5 working days on 01752 651330 or by email sales@sdhardware.co.uk. We will then advise you on the best course of action.

In most cases we will ask you to return the item to us for an exchange or refund. Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty.

Please check your order before you sign for it from the courier. If the item is faulty or damaged in any way, please do not sign for it and the courier will return the item to us. We will then send a replacement item out as soon as possible.